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Privacy Policy

How we handle your information when you contact us or join a class.

Tranquil Flow, led by Hema Rohra, respects your privacy. This policy explains what information we collect when you use our website, submit the contact form, or register for online and in-person yoga classes.

Last updated: June 2025. We may update this policy periodically; material changes will be reflected on this page.

Information We Collect

When you submit the contact form, we collect your name, email, optional phone number, message, and preferences you share (such as location, time zone, experience level, and class interest). This information is stored securely to respond to your inquiry.

When you register for classes, we may also collect payment-related information through our payment processors. We do not store full credit card numbers on Tranquil Flow servers.

Website analytics may collect anonymized usage data - pages visited, device type, and general geographic region - to improve site performance and content.

How We Use Your Information

We use your information solely to respond to inquiries, schedule classes, send Zoom links and schedule updates, process registrations, and communicate about programs you've expressed interest in. We do not sell your personal information to third parties.

With your consent, we may send occasional emails about new classes, workshops, and events. You can unsubscribe from promotional emails at any time.

Information Sharing

We share information only with service providers necessary to operate Tranquil Flow - such as email delivery, Zoom conferencing, payment processing, and website hosting. These providers are contractually obligated to protect your data.

We may disclose information if required by law or to protect the rights and safety of Tranquil Flow, Hema Rohra, students, and partners.

Data Security & Retention

We implement reasonable technical and organizational measures to protect personal information. No internet transmission is completely secure; we encourage strong passwords and careful handling of Zoom links.

We retain contact and registration information as long as needed to provide services and comply with legal obligations, then delete or anonymize it.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us through the form on this site. We will respond within a reasonable timeframe.

Contact

Questions about this policy? Use the contact form on this site or reach Tranquil Flow directly.

Ready to practice?

Most classes are live online on Zoom - with in-person options in Ahmedabad.